EVRi Phone Numbers and Emails

Customer Service:

  • +44 330 333 6556
    The number is currently not in service
  • +44 330 808 5456
    The number is currently not in service
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EVRi Emails:

General Info
Company Secretary
Become a ParcelShop
Cyber Security
Security Team
Code of Conduct
Press Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

EVRi Website:

EVRi Help Center:

Corporate Office Address:

Hermes Parcelnet Limited
Capitol House, 1 Capitol Close, Morley
Leeds, West Yorkshire LS27 0WH
United Kingdom

EVRi Customer Service Reviews

1.1 / 5
Message to say they were having problem delivering the parcel even though other parcels arrive with no problem

Frustrating and no solution for 350 pounds of goods which no answer when I requested it returned to sender User's recommendation: Find another carrier

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Parcel not recieved to my address

Terrible they try deliver my parcel early then put it on hold and did not inform me still waiting for parcel they tried to deliver it on 10th of May but my...

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How Good is EVRi's Customer Service?

Pippa Uen
Pippa Uen
Feels Disappointed | May 21, 2023

not satisfied

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Lashanti Iys
Lashanti Iys
Feels Disappointed | May 21, 2023

Rubbish can’t get to speak to snyone

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Anvitha Mpd
Anvitha Mpd
Feels Disappointed | May 17, 2023

Terrible company, management should all be fired...!

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Collins A Sfd
Collins A Sfd
Feels Disappointed | May 09, 2023

Very bad

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Artina Nju
Artina Nju
Feels Disappointed | May 06, 2023

Rubbish .. being polite with that

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Suzana Ayn
Suzana Ayn
Feels Disappointed | Apr 30, 2023

didn't get my parcel it was not delivered still angry

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Summary of EVRi Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call EVRi?

Shipping and Delivery Question:

  • “Parcel delivered at wrong address”
  • “Parcel not recieved”
  • “Missed delivery”

Request for Information Question:

  • “To find out when collecting a return to MS”
  • “I am here to talk about my package”
  • “To check were my dog food is”

Return/ Replace Question:

  • “Want to understand why my return is still delayed”
  • “Uncollected return parcel”
  • “Regarding return”

Product/ Service Question:

  • “Received a parcel that Is damaged”
  • “Damaged parcels”
  • “Regarding a damaged delivery in transit”

Staff Question:

  • “Not happy with service”
  • “Driver very unprofessional”
  • “I need to Evri parcel service to my store peterfild”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Want to cancel delivery of parcel”
  • “Cancel a return”

Refund Question:

  • “Waiting for a refund”
  • “Not receiving my refund”
  • “Refund”

Payments and Charges Question:

  • “Unable to make a payment on line”
  • “Payment”
  • “Further payment request on an international package”

Employment Question:

  • “Job”
  • For courier job
  • “2 months ago I applied job Evri but didn't get response”

Account Question:

  • “Delete my account”
  • “I wants to open Evri business account”
  • “Account hacked”

Website/ Application Question:

  • “Because your site is incorrect”
  • “My application having error”

Cards Question:

  • “No card left”
  • “I don't know my pin to open box”

Other Question:

  • “Misses paced”
  • “Haven't received parcel”
  • “Lost parcel”

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